“Though I haven’t read Dante’s Inferno in its entirety, I have read enough excerpts over the years to realize that back in 1300, I’m pretty positive that Dante was extremely forward-thinking. In describing his descent into hell, he was obviously creating an allegorical representation of what it’s like to call Comcast customer service with a simple billing question on an innocent enough summer Wednesday in 2011. Lasciate ogne speranza, voi ch’intrate, the gates of hell read as Dante enters. ‘Abandon all hope, all ye who enter here.'” […]    –Sheena Moore, Spend Matters, July 22, 2011