“While email has been meant mainly as a communication tool, that hasn’t stopped people from trying to cram every manner of functionality into it. Unfortunately, this often leads to communication gaffes and tends to suck the productivity out of teams. Whether you’ve suffered through every level or have only had to visit one or two, we’re sure anyone who’s used email to route or work with documents will recognize these common frustrations.” [. . .] —Ontask, 2018
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